Frequently Asked Questions

I'm new to downloading music, will this be very complicated?
We have made it easy for you. We give you the simple steps to get you going fast. If you ever get stuck, or need help, just send us an email with your question, and a friendly support person will show you what you need to do next.

What kind of music & movies, do you have?
All of the most popular music and movies - over six million songs and movies are on the network! You will be able to find almost every kind of music or movie you can think of. We have not yet seen a music or movie genre that does not exist on the network.

I thought the software was free. Why am I being asked to pay?
The software is free. You are paying for unlimited technical support and so we can run the website. If you are not satisfied, you can cancel your membership and keep the software free.

Do you have anything for Mac?
Yes we do! We offer the leading music and movie downloads for the Mac. The number of programs created for Macs is less than PC's, however, we offer the best programs for the MAC available.

I use AOL, will this service work for me?
Yes, our programs will work will all version of AOL. All downloads are AOL Friendly!

If I have a question, is there a real person that can help me?
Yes! We have a friendly technical staff that is willing and able to help answer any software or downloading question you might have. All support staff hired have to enjoy helping our customers find and download free music and movies.

Do I need media player to play the tracks?
Yes, we provide free copies of all of the leading media players.  We recommend the use of Windows Media Player (Version 7 or higher) to playback the tracks that have been downloaded. 

Do I need a high speed connection,  DSL or cable connection?
No you do not, a standard modem is just fine, the faster your connection the faster your downloads will be. Most of our customers use a standard telephone modem.

How long does it normally take to download a song?
On a standard 56.6 Kbps dial-up modem, a 4 to 5 minute song would take about the same time to download as any other 3-4 MB file. Download time is directly proportional to the length and the file size and the speed of your Internet connection. A high-speed Internet connection, cable or DSL, will download much faster.

How long will I have to wait to gain access to your website?
We provide instant access! After you join, your email-address will be instantly added to our database. You will then get an email which shows you how to access the members area.
If you have questions please contact us.

Is my registration secure and confidential?
Safeguarding your personal information is very important to us.  We never share your personal information with other organizations – we take the confidentiality of your information very seriously.

Tell me more about your 100% Satisfaction Guarantee
If you ever become unhappy with your membership, you can cancel anytime with no further obligation. There's nothing to return, and canceling is simple.

Okay, I've read the FAQ and I'm convinced. Where to now?
If you are interested in immediate access to download unlimited free music, movies, software, and games > please click here to sign up.